1 reviews | Active since Oct 2013
NO FEEDBACK ON CLAIM FOR MONTHS AND MONTHS
<p>I have one heck of a terrible experience with FFW. People broke in my house last year, i submitted all the documents that were needed but till today i have no received anything. Around March i was told by the assessor, after i called him, that my claim was finalised and i was going to be paid....But since that time i spoke to FFW and and the assessor i have not received anything. Today the date is 7 April 2017, my break in was last year around August 2016, but, till today i have not received anything from the insurance. No feedback, nothing.... I really can't believe this. IT SEEMS AS IF IM HELD HOSTAGE BY THE ASSESSOR OF FIRST FOR WOMEN BECAUSE MY CLAIM ISN'T FINALISED BECAUSE OF HIM.</p>
Thank you for bringing this matter to our attention.
We have referred the matter to customer relations to intervene.
Feedback on the current status of the claim will be communicated as soon as possible.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We have referred the matter to customer relations to intervene.
Feedback on the current status of the claim will be communicated as soon as possible.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The First for Women Team
Update:
Please note we have tried to contact you and will attempt again on Monday.
Apologies once again.
Regards,
First for Women Team
Update:
Please note we have tried to contact you and will attempt again on Monday.
Apologies once again.
Regards,
First for Women Team
Final Update:
Thank you for allowing us the opportunity to intervene on your behalf.
We confirm that the claim has been finalised and the outcome has been discussed with you. The delays and inconvenience caused has also been addressed internally.
We trust that the above meets your approval.
Kind Regards,
The First for Women Team
Final Update:
Thank you for allowing us the opportunity to intervene on your behalf.
We confirm that the claim has been finalised and the outcome has been discussed with you. The delays and inconvenience caused has also been addressed internally.
We trust that the above meets your approval.
Kind Regards,
The First for Women Team