WH
Wendy H

1 reviews | Active since Mar 2009

10 Feb 2016, 09:00

NO FEEDBACK ON CLAIM

I had an accident on 11 December 2015, and to date I have had no feedback on the final outcome of my claim. After numerous e-mails, no-one has contacted me. It is now 10 February 2016. I have sent all the documentation required. I have heard from numerous other people that First for Women Insurance is the worst insurance company to be insured with, and they have definitely proven this. If no communication in this regard is forthcoming, I will be contacting my attorney.

0
Replies (1)
1st for Women
1st for Women's reply11 Feb 2016, 11:25
Official
Hello wendy001,

Thank you for bringing this matter to our attention.

We confirm that the customer relations specialist has been in contact with you via email.

Payment of the claim has also since been concluded. The delays have however also been addressed on internal basis with the staff concerned.

Please accept our sincere apologies for all the inconvenience caused.

Kind Regards,

The First for Women Team