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<p>I am a very disappointed customer of FFW, I have 3 different insurance with them but I feel like closing all of them down if I cant be assisted in one of them it means I cant have hope that for bigger things I will be assisted, my ID number is ********** 307081, Dineo Sishi . I had done a minor insurance claim since June to date I have not been helped, I am tied of calling and wasting my time with different stories I get, please cancel this insurance as it really not working for me, I have spent so much airtime everyday truing to call and making follow up, one consultant told me that the claim was not registered and she gave me the new claim number but still I have not been serviced, I really spoke highly of you but regret . <br /> I am not happy really, claim ref no 1 (FFW 306342) 2 (FFW 307803). they make me call auto magic to request the photos when I call auto magic in Edenvale they say photos are submitted, I feel like a fool in this whole equation, is this what I am paying for? car registration is VFZ 238 GP. I hope to hear from you as I am tired to doing the calling when its easy for you to debit my money</p>