CK
Carla K
1 reviews | Active since Dec 2011
16 Apr 2015, 09:33
No Communication
First for women doesn't communicate well. I have to keep phoning in regarding my touch up and windscreen claim (going on 5 months now). On hold forever with little response from FFW other than \let me put you through to the right department"PLEASE NOTE THE \""RIGHT DEPARTMENT\"" CAN'T HELP EITHER"
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1st for Women's replyOfficial
16 Apr 2015, 16:40Hello Lientjie202,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss all the concerns raised in it's entirety.
We acknowledge all your frustrations and assure you that we are working on a resolution.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss all the concerns raised in it's entirety.
We acknowledge all your frustrations and assure you that we are working on a resolution.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
1st for Women's reply16 Apr 2015, 16:40
Official
Hello Lientjie202,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss all the concerns raised in it's entirety.
We acknowledge all your frustrations and assure you that we are working on a resolution.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss all the concerns raised in it's entirety.
We acknowledge all your frustrations and assure you that we are working on a resolution.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team