CJ
Christo J
1 reviews | Active since Mar 2012
07 Oct 2015, 15:05
NO CLIENT SERVICE
Call center requested that Wayne that is in processing the claim will contact me back as soon as possible. This was 2 October. Since then no phone call and i had to contact the call center again on the 5th, 6th & 7th. Still no call back regarding an update on the process of claim. All promises but no delivery of promise! <br> <br> How do you do business with a company if they can not even make a phone call ?<br> <br>
Helpful (0)
Replies (1)0
Replies (1)
1st for Women's replyOfficial
07 Oct 2015, 16:34Hello jorrie74,
Thank you for bringing this matter to our attention.
We confirm that the matter has in the interim been escalated to the relevant Team Manager.
We acknowledge the frustration and will address overall lack of service and feedback.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the matter has in the interim been escalated to the relevant Team Manager.
We acknowledge the frustration and will address overall lack of service and feedback.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
1st for Women's reply07 Oct 2015, 16:34
Official
Hello jorrie74,
Thank you for bringing this matter to our attention.
We confirm that the matter has in the interim been escalated to the relevant Team Manager.
We acknowledge the frustration and will address overall lack of service and feedback.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the matter has in the interim been escalated to the relevant Team Manager.
We acknowledge the frustration and will address overall lack of service and feedback.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team