NO CARE FOR CLIENTS

I had recently logged a claim for my windscreen and First For Women, I received Apphauling service from Glasfit, not to mention that they fitted the incorrect windscreen on my vehicle which resulted in obstruction of my view and distraction while driving. I phoned the insurance First For Women back and reported Glasfit and I was told to hold on and held on for close to 15minutes while they get Glasfit on the line. I couldn't hold on any longer. <br> <br> I now sit with a problem with my vehicle's windscreen because I eventually had to contact Glasfit myself and complain about the problem they have caused which results in an obstruction of my view while driving which could be potentially hazardous and dangerous to my safety, MY INSURANCE COMPANY \FIRST???? FOR WOMEN"WAS UNWILLING TO ASSIST WITH THIS MATTER AND MORE THAN HAPPY TO SHUNT THE PROBLEM OVER TO THEIR CLIENT (ME) TO RESOLVE WITH GLASFIT MYSELF. Glasfit has yet to resolve the problem almost a month and a half later. <br> <br> Furthermore a woman by the name of Zanile from the call centre has such an uninviting tone in her voice"