TM
Tebatso M

1 reviews | Active since Apr 2015

05 Jan 2022, 20:54

No call back to fix policy info

Took out a funeral cover policy for my parents and I realize one parent wasn't included on the policy schedule. Rep**** on the customer service email and did the call back request. 48 hours and no call yet they ask to authorize their debit order.

0
Replies (1)
1st for Women
1st for Women's reply05 Jan 2022, 21:39
Official
Hi  Tebatso,

We would like to apologise for the service you have received.

Our team will contact you during office hours to assist.

Kind Regards,
The 1st for Women Team