No call back

Item: 1st for Women
Rating: 1
Author: Surina Z

Since monday, 23.11.2020, i've send 6 call back requests. No one has called back till now 7pm 26.11.2020. Is this the kind of client service that is acceptable? I think not!!!

Helpful (0)

Replies (2)

1st for Women's replyOfficial

26 Nov 2020, 21:19

Hi Surina

Thank you for bringing this matter to our attention.

We confirm that the matter has been escalated to the relevant team to investigate further.

Please accept our sincere apologies for all the inconvenience caused.

Kind Regards
The 1st For Women Team

1st for Women's reply26 Nov 2020, 21:19

Official

Hi Surina

Thank you for bringing this matter to our attention.

We confirm that the matter has been escalated to the relevant team to investigate further.

Please accept our sincere apologies for all the inconvenience caused.

Kind Regards
The 1st For Women Team

1st for Women's replyOfficial

09 Dec 2020, 17:47

Hi Surina,

Thank you for allowing us the opportunity to assist you.

We can confirm that you were subsequently contacted and assisted.

Please accept our apology for the inconvenience caused.

Regards,

The 1st for Women Team

1st for Women's reply09 Dec 2020, 17:47

Official