NEVER use First for Women

On the 11th May on a Sunday night with 4 children in the car, I was stuck at the side of the road outside Villiers on my way from my sister's funeral in KZN to Gauteng. My car broke down and I called the roadside assist only to be told they don't work on Sundays. After waiting 4 hours on the road for a family member to come and tow me home, I lodged a claim. It's been a roller coaster ride since only to be told today by the Risk Management company that my claim has been rejected. Actual wording from Xola Fynn "these parts are not covered. I have rejected the claim. @Herbert Machebele, kindly do the Notify" Herbert Machabele called me after I posted on Hello Peter that I would never recommend First for Women and assured me that he was handling my claim and would keep me in the loop every step of the way in order to redeem First for Women. Unfortunately in true First for Women trend, he never responds to emails or calls. I lodged a complaint about the non existence of the roadside assistance First For Women proudly boasts about and was promised an investigation and response by yesterday, 3rd June by Laura Jacobs. Today is the 4th June. I mailed Laura (Internal Dispute Resolution Specialist haha what a joke!) and Suegnette (Brand Manager) this morning. My mails have been read but I'm obviously not important enough to get a response. I've cancelled my policy and will definitely spread the word about the appalling service and total disregard for female safety, contrary to their misleading advertising and what they feed the public! Thanks for absolutely nothing First for Women! Rather rebrand to NOT FOR WOMEN