MM
Mtinkheni M
1 reviews | Active since Oct 2013
27 May 2020, 09:33
Negligent
Appalling!! on the 2nd of March I had an accident and my front bumper was damaged. I put in a claim with my insurer, which was a nightmare, they took over two weeks to approve with a lot of back tracking and a huge increase on my premiums. It took three months for me to get my car back from the panel beater and upon collecting it I noticed a huge scratch and hole on my back bumper that was never there.
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Replies (3)0
Replies (3)
1st for Women's replyOfficial
27 May 2020, 11:12Hi Mtinkheni,
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The 1st for Women Team
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The 1st for Women Team
1st for Women's reply27 May 2020, 11:12
Official
Hi Mtinkheni,
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The 1st for Women Team
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The 1st for Women Team
MM
Mtinkheni M's updateReviewer Update
24 Jun 2020, 12:37It has been over a month since I reported the damages that 1st for Women's service provider, Renew It Greenstone made on my car which 1st for women accepted responsibility of yet they keep giving me the run around when it comes to getting the damages fixed! I have spent so much money on airtime trying to get updates to no avail yet I pay hefty premiums!! This is beyond appalling!
MM
Mtinkheni M's update24 Jun 2020, 12:37
Reviewer Update
It has been over a month since I reported the damages that 1st for Women's service provider, Renew It Greenstone made on my car which 1st for women accepted responsibility of yet they keep giving me the run around when it comes to getting the damages fixed! I have spent so much money on airtime trying to get updates to no avail yet I pay hefty premiums!! This is beyond appalling!
1st for Women's replyOfficial
25 Jun 2020, 13:28Hi Mtinkheni,
Please accept our sincerest apology for the delay in addressing your complaint.
As discussed this morning, your vehicle will be booked in for repairs and we will provide you with a courtesy vehicle while we repair yours.
Regards,
The 1st for Women Team
Please accept our sincerest apology for the delay in addressing your complaint.
As discussed this morning, your vehicle will be booked in for repairs and we will provide you with a courtesy vehicle while we repair yours.
Regards,
The 1st for Women Team
1st for Women's reply25 Jun 2020, 13:28
Official
Hi Mtinkheni,
Please accept our sincerest apology for the delay in addressing your complaint.
As discussed this morning, your vehicle will be booked in for repairs and we will provide you with a courtesy vehicle while we repair yours.
Regards,
The 1st for Women Team
Please accept our sincerest apology for the delay in addressing your complaint.
As discussed this morning, your vehicle will be booked in for repairs and we will provide you with a courtesy vehicle while we repair yours.
Regards,
The 1st for Women Team