my policy is still not updated

Item: 1st for Women
Rating: 2
Author: Nshalati M

hi<br> you guys have debited some amount that was supposed to be cancelled and you still have not deducted the premium for the car policy

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Replies (1)

1st for Women's replyOfficial

31 Jul 2015, 12:25

Hello nshalatim,

Thank you for bringing the matter to our attention.

We have in the interim escalated the matter to the Customer Relations Team for their intervention.

We assure you the matter will be investigated and feedback will be provided shortly.

Please accept our sincere apologies for any inconvenience caused.

Kind Regards,

The First for Women Team

1st for Women's reply31 Jul 2015, 12:25

Official