My First for Women insurance claim experience has been incredibly frustrating

My First for Women insurance claim experience has been incredibly frustrating. There's been a complete lack of proactive communication, forcing me to repeatedly call for updates. The app's chat feature is broken, a problem I reported but remains unresolved. I received incorrect inspection timelines and was promised a callback that never happened, despite the app showing the inspection completed hours ago. Attempts to call are met with disconnections or an "invalid number" message, and my callback requests go unanswered. This lack of communication, unreliable channels, and misinformation make getting updates impossible and have caused significant stress