My daughter is insured with 1st for Women and have had a ********** experience

My daughter is insured with 1st for Women and have had a ********** experience. Not only did they take 5days to contact her but also informed her that they will not pay her laptop and oh by the way the slot that needs to be replaced will cost you at the dealers R2000 but you need to pay access of R6500. What a bunch of ******* and useless as hell. I will not recommend you to anyone, not even my enemies, but will make sure that my daughter moves her insurance today still. Worst service ever!! Not even accessible through the app and their telephone manners are even worse. Goodbye 1st for Women, you should change your name to last for Women. Atrocious service!