HM
Hannah M
1 reviews | Active since Mar 2015
10 Aug 2020, 06:24
Losing money with 1st for Women insurance
After having canceled my vehicle policy with them they have gone on for 2 consecutive months debiting my account and that has costed bank charges to reverse. Such poor treatment of clients. I have called over and over again to inform them...but nothing has happened. Very frustrating and poor service from 1st for women insurance. Be warned.
Helpful (0)
Replies (3)0
Replies (3)
1st for Women's replyOfficial
10 Aug 2020, 12:21Good day Hannah
We would like to apologise for the the service. We will have a look at this and our team will contact you tomorrow.
Regards
The 1st for Women Team
We would like to apologise for the the service. We will have a look at this and our team will contact you tomorrow.
Regards
The 1st for Women Team
1st for Women's reply10 Aug 2020, 12:21
Official
Good day Hannah
We would like to apologise for the the service. We will have a look at this and our team will contact you tomorrow.
Regards
The 1st for Women Team
We would like to apologise for the the service. We will have a look at this and our team will contact you tomorrow.
Regards
The 1st for Women Team
1st for Women's replyOfficial
13 Aug 2020, 09:12Hi Hannah,
Just to confirm that our team has been in contact with you and that your matter has now been resolved.
We once again would like to take this opportunity to apologise for any inconvenience this may have caused.
Kind Regards,
The 1st for Women Team.
Just to confirm that our team has been in contact with you and that your matter has now been resolved.
We once again would like to take this opportunity to apologise for any inconvenience this may have caused.
Kind Regards,
The 1st for Women Team.
1st for Women's reply13 Aug 2020, 09:12
Official
Hi Hannah,
Just to confirm that our team has been in contact with you and that your matter has now been resolved.
We once again would like to take this opportunity to apologise for any inconvenience this may have caused.
Kind Regards,
The 1st for Women Team.
Just to confirm that our team has been in contact with you and that your matter has now been resolved.
We once again would like to take this opportunity to apologise for any inconvenience this may have caused.
Kind Regards,
The 1st for Women Team.
HM
Hannah M's updateReviewer Update
13 Aug 2020, 09:49Thank you 1st for Women in particular, Beverly for your quick response in addressing and resolving my issue in a professional way. I appreciate the refund too! Thanks again
HM
Hannah M's update13 Aug 2020, 09:49
Reviewer Update
Thank you 1st for Women in particular, Beverly for your quick response in addressing and resolving my issue in a professional way. I appreciate the refund too! Thanks again