LOOSING FAITH QUICKLY!

To say that I am upset would be the under statement of the century. <br> <br> Having had an accident more than a week ago (with no fault of my own), 1st for women have done nothing but give me the run around.<br> <br> Firstly my car has taken a full week to be scheduled in for an assessment, to which I only received feedback after constantly nagging and phoning. I have had no luck with claims people / MANAGEMENT!! <br> <br> After having the claims person say that he will call me with feedback every 3 days, do you think i received a call?? After speaking to a Manager who promised to call the next day with feedback - I AM STILL WAITING!!!<br> <br> My car has been moved around JHB for the last week and I was not told, only to find out by accident from the assessor! I still do not know when my car is going to be fixed and where it has been for the last week waiting to be assessed???<br> <br> This is shocking service to say the least when the person that crashed into my car \listened to his wallet"and his insurance has already paid out and he is driving a NEW CAR ALREADY!!!! And me?? Stranded with no answers!!!<br> <br> Regards"