MD
Moipone D

1 reviews | Active since Dec 2018

19 Dec 2018, 13:22

Lengthy vehicle repair time

Had an accident end of October 2018.

The claim was submitted and approved by first week of November 2018.

I was promised by the service provider that the car would be done with repairs by 21 December 2018. It is today 19 December and I just received an sms that I will only receive my car in January 2019. I have already made December plans and this is such an inconvenience.

I am really disappointed in the service for the repair of my car.

0
Replies (3)
1st for Women
1st for Women's reply19 Dec 2018, 14:04
Official
We have received your complaint and we will investigate.

Kind Regards
The First for Women Team
MD
Moipone D's update19 Dec 2018, 14:17
Reviewer Update
Good day Thanks for response. Please update me regarding the progress as soon as you have feedback. Kind regards
MD
Moipone D's update20 Dec 2018, 14:42
Reviewer Update
This is true. Vuyo was helpful in resolving the matter and a compromise was reached. Thank you First For Woman Insurance.