UW
Ulrich W
1 reviews | Active since Feb 2017
08 Oct 2019, 13:23
Left fiance in unsafe area (No Guardian angel help) & no feedback on case
Left my fiance without assistance for many hours in an unsafe area & now are getting no feedback on minor car damage for more than a week. No-one calls me back when I ask to be phoned back. Did not expect this from FFW when I saw their adverts
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Replies (2)
1st for Women's replyOfficial
08 Oct 2019, 13:53Hi Ulrich,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The 1st for Women Team
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The 1st for Women Team
1st for Women's reply08 Oct 2019, 13:53
Official
Hi Ulrich,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The 1st for Women Team
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The 1st for Women Team
1st for Women's replyOfficial
09 Oct 2019, 15:40Update:
We thank your for discussing the complaint with our Service Specialist. We confirm that the vehicle has been delivered to our yard for assessment.
Our claims team also requested certain docs to be send to us in order to proceed with the claim.
Kind Regards,
The 1st for Women Team.
We thank your for discussing the complaint with our Service Specialist. We confirm that the vehicle has been delivered to our yard for assessment.
Our claims team also requested certain docs to be send to us in order to proceed with the claim.
Kind Regards,
The 1st for Women Team.
1st for Women's reply09 Oct 2019, 15:40
Official
Update:
We thank your for discussing the complaint with our Service Specialist. We confirm that the vehicle has been delivered to our yard for assessment.
Our claims team also requested certain docs to be send to us in order to proceed with the claim.
Kind Regards,
The 1st for Women Team.
We thank your for discussing the complaint with our Service Specialist. We confirm that the vehicle has been delivered to our yard for assessment.
Our claims team also requested certain docs to be send to us in order to proceed with the claim.
Kind Regards,
The 1st for Women Team.