*********** Leadership from Fist for Woman Insurance - Elmari Mc Gear

I am extremely disappointed by the level of unprofessionalism and lack of accountability I have experienced from one of the leaders at First for Women Insurance, Ms. Elmari Mc Gear. Since logging my claim, Ms. Mc Gear has repeatedly made promises to provide feedback and updates. However, these commitments have not been honored, leaving me without the necessary information regarding the progress of my claim. This pattern of empty assurances has broken my trust and respect for an insurer that positions itself as being “all for women.” The delays and incorrect information provided throughout this process have been unnecessary and avoidable. Had my claim been handled with competence and urgency, my vehicle would have been repaired and returned by now. Please note I will not return the courtesy car until my own vehicle has been repaired and handed back to me. I refuse to be left stranded due to the incompetence and lack of accountability demonstrated in the handling of my claim.