NI
Naomi I
1 reviews | Active since Oct 2023
31 Oct 2023, 18:38
LAST FOR WOMEN INSURANCE.... NOT FIRST
I am very unhappy with the services (or lack thereof) from 1t for Women Insurance.
Almost all of my interactions with them, except for the consultant that signed me up, have been frustrating and unfulfilled. When making enquiries, I've been passed on from one person to the next as they pass the buck, and ultimately I get cut off.
Staff promise to call back, but don't. Claims were handled poorly and the reasons for declining were not sufficient. Lack of clarity and ownership of their role.
I would really appreciate it if a Team Leader could please call me.
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Replies (1)1st for Women's replyOfficial
31 Oct 2023, 18:39Hi Naomi,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
1st for Women's reply31 Oct 2023, 18:39
Official
Hi Naomi,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
