MDLF
Marianne De La Fontaine

1 reviews | Active since Sept 2018

09 Nov 2018, 15:42

Last For Women

Follow up to 1st for Womam comments: I submitted a claim for my geyser in August 2018 because I had water flooded in the lounge and passage. They took 2 months to sort it out. By Oct 18 I had a massive utility account for both Sept 18 and Oct 18 from water gashing out of everywhere and nearly had my utilities cut off. 1st for Woman’s response was sorry about that, they don’t cover water loss , I should have turned off the water for the two months!!! Really? The story does not end there. Nov 8... my lounge, passage, varander is flooded again, boiling water dripping on my relative staying over in a day bed in the lounge. The Geyser burst. They found that the geyser was still under warranty with Kwikot but would not allow them to replace it because someone else must open the hatch or open the roof. In the past Kwikot used to do it themselves without a hassle. Why is everything an issue????? After much arguing and disputing with 1st for Women we arranged for someone to open the the space for the Geyser but by then Kwikot had to go on another job. 1st for Women made a straight forward job into a complicated story for no reason. Definitely not first or convenient for Woman, I am exhausted and have had enough of the lack of service and pathetic pedantic issues.

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Replies (1)
1st for Women
1st for Women's reply09 Nov 2018, 16:31
Official
Thank you for your feedback.

As per our discussion, we will be back in contact on Monday.

Regards,

The 1st for Women Team