Last for Women

<p>At Call-Centre and Process Level: Poor service, inconsistent feedback, 3 months of the run around for claims-query.... This AM rating:1</p> <p>This, despite the nature of the query: what appears to be ********** deductions of "scratch and dent claims" from 2013 - 2017; despite being informed to cancel insurance profiles and deductions from my profile. The deduction at bank statement level "appears negligible" and is marked as "insurance"; which the trusting client would assume as being a bank-related insurance initiative.</p> <p> </p> <p>At Social Media Level: Excellent turnaround time responses with mature, thought out responses from experienced professionals. This rating:5</p> <p> </p> <p>My Humble Opinion: there is learning in everything and each party takes ownership of responses. Overall rating: 3</p>