Lani Pereira Great Customer Service

I would like to thank Lani Pereira for assisting me with my claim I was despondent and felt like my concerns were not met however since speaking to Lani this has changed she was able too explain to me the process and understood what my expectations was as the previous agent was not able to regonise this Lani was able too resolve my complaint and give prompt feedback . Lani you deserve a 🌟 for your exceptional work in assisting and understanding customers needs thank you.