GR
Gail R

1 reviews | Active since Jun 2017

26 Jun 2017, 10:11

Ladies dont fall for First 4 Women

<p>Hi Peter I would like to chat with you about First 4 Women insurance. I would also like to warn women that First 4 Women is not in the least interested in the plight of women. I have been asked to pay them R9000 in excess for a small prang to my vehicle. In addition I was asked to pay R1000 in excess for damages to a phone i insured. When i complained i was told they reduced the R1000 fee to R750. I want to urgently warn women about this. Also you can only take the damaged vehicle to their panel of panel beaters. So even though you are paying premiums every month you cannot use the panel beater of your choice? Seems like they have all their friends in the panel? once i complained I got an email first a phone call but i asked for it to be put in writing that the R1000 was reduced to R750. What happened to the policy of excess payment? Please please we need tuo warn women who think this is a nice policy with low premiums but you will be caught. WHO IN THIS DAY AND AGE CAN COUGH UP R9000. If you can afford it - you obviously dont need an insurance.</p>

0
Replies (5)
1st for Women
1st for Women's reply26 Jun 2017, 10:34
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you to discuss your concerns.

Kind Regards,
The First for Women Team.

1st for Women
1st for Women's reply27 Jun 2017, 15:00
Official

Update:

One of our Customer Relation Specialists attempted to contact you without any success and a message was left on your voice mail. We will appreciate it if you will be in contact with us to discuss your concerns.

Kind Regards,

The First for Women Team.

1st for Women
1st for Women's reply28 Jun 2017, 15:42
Official

Update:

As discussed with one of our Customer Relation Specialists, we will be in contact with you at a time that is more convenient for you.

Kind Regards,

The First for Women Team.

1st for Women
1st for Women's reply30 Jun 2017, 11:52
Official

Update:

We have attempted to contact you on numerous occasions without success. Our Customer Relation Specialists have left a number of messages for you to discuss your concerns, without a response.

Kindly refer to your latest policy documents regarding the excess(es) if you are not satisfied with the excess(es) we urge you to make contact with our office to amend the policy accordingly.

Kind Regards,
The First for Women Team.

GR
Gail R's update24 Feb 2021, 16:12
Reviewer Update
By the way no one ever contacted me or tried to contact me as i am pretty contactable.