lL
larrymowbray L
1 reviews | Active since May 2014
02 Jun 2015, 19:36
Lack of Professionalism & Customer Service
My Wife recently contacted \First for Women"to request a quotation for (1) Motor Vehicle and (2) House Hold content insurance. <br> <br> With our first contact ever with the company"
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Replies (1)
1st for Women's replyOfficial
03 Jun 2015, 09:03Hello StreetWise1,
We acknowledge receipt of your complaint, thank you for taking the time to bring this matter to our attention.
The level of service as you explain it is certainly not acceptable in our organisation and we assure you we will not tolerate this kind of behaviour.
As discussed with our Customer Relation Specialists, we will conduct a full in investigation and address the service on an internal basis.
We again apologise for the frustration and inconvenience this has caused and thank you for your time to discuss the matter.
Regards,
The First for Women Team.
We acknowledge receipt of your complaint, thank you for taking the time to bring this matter to our attention.
The level of service as you explain it is certainly not acceptable in our organisation and we assure you we will not tolerate this kind of behaviour.
As discussed with our Customer Relation Specialists, we will conduct a full in investigation and address the service on an internal basis.
We again apologise for the frustration and inconvenience this has caused and thank you for your time to discuss the matter.
Regards,
The First for Women Team.
1st for Women's reply03 Jun 2015, 09:03
Official
Hello StreetWise1,
We acknowledge receipt of your complaint, thank you for taking the time to bring this matter to our attention.
The level of service as you explain it is certainly not acceptable in our organisation and we assure you we will not tolerate this kind of behaviour.
As discussed with our Customer Relation Specialists, we will conduct a full in investigation and address the service on an internal basis.
We again apologise for the frustration and inconvenience this has caused and thank you for your time to discuss the matter.
Regards,
The First for Women Team.
We acknowledge receipt of your complaint, thank you for taking the time to bring this matter to our attention.
The level of service as you explain it is certainly not acceptable in our organisation and we assure you we will not tolerate this kind of behaviour.
As discussed with our Customer Relation Specialists, we will conduct a full in investigation and address the service on an internal basis.
We again apologise for the frustration and inconvenience this has caused and thank you for your time to discuss the matter.
Regards,
The First for Women Team.