Keith(I hope that's his name) helped me effortlessly and was kind enough to transfer me to Janine who was such a darling

Keith(I hope that's his name) helped me effortlessly and was kind enough to transfer me to Janine who was such a darling. She was patient with me. A very kind and funny lady, very informative and clued up with what she's doing. I didn't mind the 2min she put me on hold while checking the 100 things I asked her. She's really a good asset to the company and not forgetting Keith the gentleman who received my call. Chilled guy and very nice