It would've been 2 stars as I had such difficulty changing my details, but then I had the absolute pleasure of getting connected with Nompumelelo Kahlana, who literally saved the day

It would've been 2 stars as I had such difficulty changing my details, but then I had the absolute pleasure of getting connected with Nompumelelo Kahlana, who literally saved the day. She was kind, professional, reassuring and made my changes with urgency and efficiency. You rock, Nompumelelo!