SM
Susan M
1 reviews | Active since Feb 2020
24 Feb 2023, 01:00
Irate
I took the scratch n dent insurance in September last year on 17/02 I called the the contact centre to cancel. Scratch n dent was cancelled and continued with the one for short fall and one that covers for wheels. On the 20/02 I had a shock of my life when I was debited twice R169,29 and R326,03. I want my refund as I am not going to reverse that debit order as it’s going to affect my credit score. I’ll switching my insurance to another financial as I also have comprehensive insurance with themselves
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Replies (1)1st for Women's replyOfficial
24 Feb 2023, 07:59Hi Susan,
We are disappointed to hear about your service experience.
Please note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
We are disappointed to hear about your service experience.
Please note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
1st for Women's reply24 Feb 2023, 07:59
Official
Hi Susan,
We are disappointed to hear about your service experience.
Please note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
We are disappointed to hear about your service experience.
Please note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
