1 reviews | Active since Jul 2012
INSURANCE INCREASE BY 500%
I recently moved homes, and called FFW to move my policy over. They want to increase my premium by 500% I have moved to a better area than the last!<br> <br> I dont mind the premium increasing BUT 500% is ridiculous! From 150 rand a month to 750 rand a month for 200k household insurance, are you mad?<br> <br> They did the exact same with my car a year ago! One of the worst insurance companies I have dealt with! And when you get a quote for their website, it is A LOT cheaper than when you call in on an existing policy!<br> <br> Then I told them to cancel my policy and send me a letter stating :<br> <br> In accordance with your instructions we have cancelled the above mentioned policy. Cover under this policy will lapse at midnight on 24 December 2015 due to CANNOT AFFORD POLICY.<br> <br> That is just plain rude! I can afford to pay my policy, I refuse to let FIRST FOR WOMEN RIP ME OFF!!!!!<br>
Thank you for bringing this matter to our attention.
We have in the interim escalated the matter to the customer relations team to see if they can review the premium on your behalf.
We acknowledge the frustration and express our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We have in the interim escalated the matter to the customer relations team to see if they can review the premium on your behalf.
We acknowledge the frustration and express our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
