insurance claim not getting finalised

Item: 1st for Women
Rating: 2
Author: yolande F

i have logged a claim with 1ST for women in the 2nd week of July as i had a break in my car. there have been PLENTY of e-mails going between me and Hannetjie and the last thing she needed from me was a Quote for the car radio, which i send a week ago. 2 more mails send to her and no reply and nothing finalised.<br> <br> THIS IS A MONTH NOW AND I CAN NOT GET MY CLAIM FINALISED!!!

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Replies (1)

1st for Women's replyOfficial

12 Aug 2015, 12:38

Hello yolande1979,

Thank you for bringing this matter to our attention.

We confirm that the matter has been escalated to the relevant Claims Management Team to ensure that the case is prioritised.

We certainly acknowledge the frustration and assure you the feedback will be provided shortly.

Please accept our sincere apologies for all the inconvenience caused.

Kind Regards,

The First for Women Team

1st for Women's reply12 Aug 2015, 12:38

Official