ZT
Zanele T

1 reviews | Active since Oct 2014

08 Apr 2015, 12:29

Installation of tracking device

i took insurance with 1st for women with the package to install a tracking device. documentation were sent that Altech nestar will install it on the 6th March 2015 but up to this day its hasnt been fitted. I tried all level to for it to be installed and also calling the nestar company and the insurance but unsuccesfull. Empty promises always. Should my vehichle be ****** at this stage, whose gonna be responsible as the insurance is not keeping the promise. Was this false adverti*****t to get people to join them. Nestar in Neslpruit said i must'nt call them they will call me when they have the device. today is the 8 April 2015, a month full . AAltech nestar in JHB keep on saying they will come back to me everytime i call but neva did.

0
Replies (1)
1st for Women
1st for Women's reply09 Apr 2015, 10:03
Official
Hello mackeven,

Thank you for bringing this matter to our attention.

We confirm that the Customer Relations Specialist has been in contact with you following confirmation from the Netstar team themselves.

We certainly acknowledge the concerns raised and are confident that installation will take place as arranged telephonically.

Please accept our sincere apologies for all the inconvenience caused.

Kind Regards,

The First for Women Team