BM
Blossom M

1 reviews | Active since Jul 2011

27 Jul 2016, 07:31

Increase in premium because I moved from the township to the surburbs

<p>I called First for Women insurance to inform them that I will be moving from the township to the surburbs and they told me my premium will increase because of the area. I am suprised because I stayed in an area worse wiht crime and everything else than the new area but I payed less. I feel that this is a ripe off and the consultant (Kriekie Campher) that took my call was not even willing to hear my side of the story. Now I feel I shouldn't have informed them of my new address.</p>

0
Replies (3)
1st for Women
1st for Women's reply27 Jul 2016, 08:28
Official

Thank you for bringing this matter to our attention.

We have referred the matter to the customer relations team, we understand the concerns raised however it is best to ensure that your details are kept updated.

Please accept our apologies for the inconvenience caused.

Kind Regards,

The First for Women Team

BM
Blossom M's update28 Jul 2016, 12:20
Reviewer Update

I have not heard from you but money was debited from my account today, please resolve the issue asap please!!!

BM
Blossom M's update02 Aug 2016, 09:51
Reviewer Update

I will be leaving FFW if I do not hear from FFW today!!