Incorrect debit order and sales people are more interested in taking your money and not giving good service

I took out a policy with Bonolo Betha and what's a disaster! This consultant was more interested in closing a sale than offering business! After she managed to close the business, disappeared and I could never get hold of her for the wrong information she captured on my policy! I was suppose to have a debit order running on the 22nd and 1st if May but currently a debit order went off on the 22nd and 25th May and now this morning!!!!! I don't know why I have to be debited 3 times in order to be covered for the month of May! I have never had this bad experience with 1st for woman ever. My Previous claims were also captured incorrectly as I have never has a car claim ever! I was told my tracker is not accepted but I can get anyone to advise which tracking device is acceptable or to even assist in taking another one. This has been a nightmare