Incomptant in all areas/departments

First for women insurance should change their slogan, as they are clearly not for women ! 1) I have to do all the work myself . 2) My claim / case was pushed aside, as I am clearly just another number in their eyes 3) No one gets back to you no matter how many messages you leave , even when escalated to management or numerous complaints being logged 4) It seems that all they are interested in is taking your money 5) I was told that the voice recordings of my calls will be mailed to me, just for it never to have reached my doorstep. This only makes me believe that they are trying to hide something and that at the end of the day I was in the right and the consultant in the wrong. 6) I received my vehicle back with more damages to it than what my vehicle had before the accident 7) Lots of empty promises

The above is just some of the things I had to endure with my recent claim (first claim) at First for women insurance. There is a lot more detail to the story but Ill be writing a 3 page essay of what happened from start to current.

I had my accident on the 16th of October and , yes, we are 2 months along and still no progress. This is the worst customer service I have ever experienced and will advise any one who wants to join First for women to seriously re-think that decision.