NK
Nomfundo K

1 reviews | Active since Aug 2020

11 Aug 2020, 09:34

*********** service providers

After my car was in an accident on the 25th of july 2020 it was towed to the panel beaters. I kept in contact with the lady allocated to assist with my claim who always gave me the run arounds telling me she would get back to me but never did. Today is the 11tg of August and i called only to find out that my car has not even been assessed. I called the panel beaters and told me they have not even touched the car cause the company isn't communicating with them. I am truly disappointed with 1st for women insurance.

0
Replies (3)
1st for Women
1st for Women's reply11 Aug 2020, 11:57
Official
Hi Nomfundo,

 
We would like to apologies for the the service. 

We will have a look at this and our team will contact you.

Regards 
The 1st for Women Team 


NK
Nomfundo K's update11 Aug 2020, 11:58
Reviewer Update
Thank you i would gladly appreciate it.
1st for Women
1st for Women's reply13 Aug 2020, 12:55
Official
Hi Nomfundo,
  
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
 

You are welcome to contact us should you wish to discuss the matter further. 
 
 
Kind Regards, 
The 1st for Women Team