I’m unemployed now and 1st for women has been so understanding of all the amendments and date changes I’ve had to make with my premiums

I’m unemployed now and 1st for women has been so understanding of all the amendments and date changes I’ve had to make with my premiums. I’ve never had to pay anything extra. I was assisted by Malibongwe today after forgetting to amend my premium date and missing a payment. He assisted me within 5 minutes with so much courtesy