I was quite annoyed with FFW this morning with the errors that the previous claims consultants made

I was quite annoyed with FFW this morning with the errors that the previous claims consultants made. Daveshni came to the rescue by going the extra mile and speaking to Procurement to quickly resolve the issue. A couple hours later, issue fully resolved. Firstly, I'd like to apologize for taking my frustrations out on her. Secondly, thank you for being a genuine source of help.