I want the my A72 or pay the difference

Item: 1st for Women
Rating: 1
Author: Nobubele M

On the 19 of August 2024 I complained about the cell phone I had insured with 8999 1st for women decided to gave phone that cost 6000 , he told me they don't have A72 instance they give A52 that was in market 2021 meanwhile I bought 2022. O don't want my premium as they said on sms what I want is the value of the phone I took insurance. Suppose they gave me voucher if they don't have A72

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Replies (1)

1st for Women's replyOfficial

11 Sept 2024, 08:05

Hi Nobubele,

We are disappointed to hear about your service experience.

Kindly note that your matter has been escalated to the relevant team to look into.

Kind Regards,
The 1st for Women Team

1st for Women's reply11 Sept 2024, 08:05

Official

Hi Nobubele,

We are disappointed to hear about your service experience.

Kindly note that your matter has been escalated to the relevant team to look into.

Kind Regards,
The 1st for Women Team