MW
Michelle W
1 reviews | Active since Jun 2013
28 Nov 2015, 16:48
I want my money back
I have cancelled my insurance in the beginning of the month but they are still deducting , I want my money back
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Replies (1)
1st for Women's replyOfficial
30 Nov 2015, 10:06Hello mwilli,
Thank you for bringing this matter to our attention.
We confirm that the customer relations specialist has been in contact with you to discuss the matter.
We acknowlege the concerns raised and understand that the value added premiums are deducted a month in arrears. The policy has indeed been cancelled and this is the only reason why the last deduction went through.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the customer relations specialist has been in contact with you to discuss the matter.
We acknowlege the concerns raised and understand that the value added premiums are deducted a month in arrears. The policy has indeed been cancelled and this is the only reason why the last deduction went through.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The First for Women Team
1st for Women's reply30 Nov 2015, 10:06
Official
Hello mwilli,
Thank you for bringing this matter to our attention.
We confirm that the customer relations specialist has been in contact with you to discuss the matter.
We acknowlege the concerns raised and understand that the value added premiums are deducted a month in arrears. The policy has indeed been cancelled and this is the only reason why the last deduction went through.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the customer relations specialist has been in contact with you to discuss the matter.
We acknowlege the concerns raised and understand that the value added premiums are deducted a month in arrears. The policy has indeed been cancelled and this is the only reason why the last deduction went through.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The First for Women Team