I want my car back!

Having to write another review over the same problem is really frustrating. My car has been at the G&j Autobody since July and we at October now, over a broken window and a glass, every time I call there’s a different part on the back order. I had to wait for the whole month to get the door for my car, then after the installation of the car they then placed an order for the glass which took about 3weeks to arrive, it was the Bolts and now it’s the glass frame, what’s next? I’m super mad because every time I ask what is it that is remaining they mention one thing and confirm to me that that’s the only thing left but after that they give me another excuse. I notified the insurance of the situation and a lady from repairs promised to do a follow up and notify me every day but she only did that for 4days and she never called again. I am tired of having to call 1st for Women insurance and explaining my situation to a different person everyday cos it is clear that there is no one assigned in handling my claim, I have to pay an excess fee of 19k on top of that I am paying a huge amount of money to the insurance monthly but me and my car are being treated like nothing, I also notified them that I want my car to be removed from the G&j Autobody to a panel beat that will fix my car ASAP and where I can get to go and see if my car is being fixed indeed but no one has called me back it has been 5days now but they promised to call within 24hours. I just want my car back ASAP and I’m planning on leaving this insurance as soon as I get it back it is really a joke, as for the G&j panel beat I have nothing good to say about them but for them to release my car as it was suggested by the insurance from the first place. No one is even calling me back both the insurance and the panel beat, I’m the one who is suppose to be going after them, what kind of service is this?