OS
Ornella S

1 reviews | Active since May 2022

07 Jan 2025, 20:18

I spoke with this consultant name Mothusi Mahonetsi ,i wanted to change my address since ive moved to another town ,he did everything and told me that my monthly premium is not affected to my suprise now when i go to my document the access changed from R

I spoke with this consultant name Mothusi Mahonetsi ,i wanted to change my address since ive moved to another town ,he did everything and told me that my monthly premium is not affected to my suprise now when i go to my document the access changed from R8000 to R9100 of which is bull and did not mention the change in access.I am so furious right now.

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Replies (1)
1st for Women
1st for Women's reply07 Jan 2025, 20:20
Official
Hi Ornella, 
 
 We are disappointed to hear about your service experience. 
 
 Kindly note that your matter has been escalated to the relevant team to look into. 
 
 Kind Regards,

The 1st for Women Team