I requested a call back to cancel my insurance plan since I couldn't afford the premium any longer since being with, FFW since 2013

I requested a call back to cancel my insurance plan since I couldn't afford the premium any longer since being with, FFW since 2013. I spoke to Portia who was very understanding and gave me some options that would allow me to keep the insurance and reduced the cost. Additionally I confirmed that if I cant afford it, I will be able to to cancel and she answered my questions. Thank you for your service Portia I appreciate it.