dd
dub.stephs dub.stephs

1 reviews | Active since Aug 2016

12 Apr 2018, 12:53

I really really wanted it but First for Women have toooooo many clients to get to me- who is asking for it.

So, after several attempts to get someone to respond to my lead- yes, I contacted first for an extended car warranty, I finally got through to someone on the 6th. For 30 minutes I spoke to a lady who took all my details from banking details to all my personal details. She informed me that I would get an email with my schedule in within 48 hours and that my first debit order will be arranged for the 13th April. Starting it as soon as possible was important as my warranty was to expire very soon. On Monday the 9th I received another call from First For Women, with a lady wanting to get more details on my car. I explained that I had already given all this information and had already signed up. She said there was nothing on the system and would speak to a supervisor and get back to me.

Since then I get between 3-6 calls from them only for them to put the phone down once I answer or to play an on-hold message and then have the phone drop.

Thats the end of that... nothing more than these ****** ghost calls and no policy which I thought I had already agreed to.

Who the **** is actually sitting with all my personal information then?

PS: Im okay not being with you guys anymore, so if I can please receive an email saying that whatever I agreed to I no longer do to- if you are even able as I apparently never had a call and never signed up.

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Replies (5)
1st for Women
1st for Women's reply12 Apr 2018, 13:11
Official

Thank you for your feedback.

We will be in contact to address your concerns.

Regards,

The First for Women Team

dd
dub.stephs dub.stephs's update02 Oct 2018, 08:07
Reviewer Update
For some reason, I have debit orders going off and have had for the last 4 months. I tried signing up but then spoke to Louis about this to which I said I received a warranty from Audi itself... I don't even have this car anymore. I never received my policy documents. WHY AM I PAYING FOR A POLICY YOU GUYS LOST AND THEN ALL OF A SUDDEN FOUND AND THE DECIDED TO START BILLIG ME FOR!
dd
dub.stephs dub.stephs's update02 Oct 2018, 08:08
Reviewer Update
ALSO I REMEMBER IT BEING SOMETHING LIKE 100 NOT THE 150 THATS GOING OFF
dd
dub.stephs dub.stephs's update02 Oct 2018, 08:13
Reviewer Update
I have attempted to call the number provided in the personal message 24 times.
1st for Women
1st for Women's reply03 Oct 2018, 15:20
Official

We are looking into this matter.

We can confirm that a Customer Relations Specialist has already been in contact.

We do apologise for the inconvenience caused.

Kind Regards

The 1st for Women Team