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nthabie N

1 reviews | Active since Oct 2016

11 Nov 2016, 08:23

I just want to cancel this insurance, please help!!!

<p>I have attempted on three different occassions to cancel my insurance with this company since Tuesday, 8 November to no luck. Please can someone call me to finalise this. Your online chat is of no use as both consultants that I spoke to (Reinier van Ede and Alida Van Der Westhuizen) said they have noted my query and will call me back.... to date no one has called me back. This is even more reason for me and people around me to leave this company. Overpriced with poor service!</p> <p> </p>

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Replies (1)
1st for Women
1st for Women's reply11 Nov 2016, 08:28
Official

Thank you for bringing this matter to our attention.

We have escalated the matter to the customer relations specialist who will contact you shortly.

Please accept our sincere apologies for the frustration and inconvenience caused.

Kind Regards,

The First for Women Team