I don't like the way...

Item: 1st for Women
Rating: 1
Author: Malekope R

I don't like the way they are handling customer when logging a claim, you don't get assisted immediately, you log and they say another consultant will call, even now I'm still waiting for consultant to call me for my claim, this is not userfriendly

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Replies (1)

1st for Women's replyOfficial

28 Nov 2022, 12:19

Hi Malekope

We are disappointed to hear about your service experience.

We have escalated your matter to the relevant team to look into. They will be in contact with you.

Kind Regards,

The First for Women Team

1st for Women's reply28 Nov 2022, 12:19

Official

Hi Malekope

We are disappointed to hear about your service experience.

We have escalated your matter to the relevant team to look into. They will be in contact with you.

Kind Regards,

The First for Women Team