I am extremely dissatisfied with the unprofessional conduct displayed by first for women during my recent interaction

I am extremely dissatisfied with the unprofessional conduct displayed by first for women during my recent interaction. Despite causing significant inconvenience and distress, the company failed to acknowledge or apologize for their mistakes. The company's internal communication breakdowns and non-compliance with consumer protection laws are unacceptable. What's more alarming is that it took the company an astonishing 6 months to settle a simple claim. This level of inefficiency and disregard for customer satisfaction is appalling. I hope that first for women will take my feedback seriously and take immediate action to address their internal issues and improve their customer service.