I am a women and 1st For Women has failed to assist me in the 3 years! 1st for POOR SERVICE!

This is probably the third time I am writing about 1st for Women and their service. I took on insurance with them in May 2018. Today I have decided I want out of this insurance! I can recall at least 3 times where I have requested their assistance and they have never assisted them. I have a main insurance with them- which has been increasing every year. I am not paying over R1300 on a 2016 model car. No accidents. I also took on VAP with them. I have a warranty plan with them through Innovation Group. I have been calling since last week to confirm my cover and confirm I can have my car go in. Now the claim has been rejected. And I am told it will take 7 days to resolve my complaint. Which will likely be another rejection. I am now fed up with 1st for Women and let people especially women know that this insurer is not for women or anyone for that matter. I even recall I called them asking for my car to be towed to the nearest fuel station. I was a alone with 2 small kids. They took so long to respond the sun went down. I had to make my own plan- they didn't even offer a "guardian angel" yet they sell that on every single advert! I have never had to deal with such incompetency, complaintancy and unacceptable service or rather lack of. Poor service, high rates and atrocious service. I truly regret taking on any cover with you. Happy to deduct and increase my premium but fail to deliver on all levels. Very disgusted with this insurer.