Horrific is an understatemnt

This is my second review and very little has changed. If anything, things have gotten worse. It shows they don't take their customers seriously.

I was involved in a car accident more than 6 months ago and till today, I am paying car instalments and insurance premiums for a car where the parts have not even arrived. Can you imagine?1st for Women Insurance doesn't do any follow-ups and they chose a panelbeater that is sub-par. Dispute resolution refuses to assist with a courtesy car.

The agent that was assigned to my case does not respond to emails or calls. The call centre always promises to get back to me and never does. If I knew then what I know now, I would have sourced a better quality insurer. From being left stranded in the middle of the night on the highway to being ignored or diverted from pillar to post.

I’ve spent more than half of the year without a car and no one from 1st for women seems to care. Not worth it!!!