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nolwazibev N

1 reviews | Active since Jun 2016

24 May 2018, 14:33

Horrible service providers for home content claim

Asked to pay for call out fee for servive provider who apparently was at my house and couldnt get access whereas access was arranged. Horrible service providers.. for home content claims. Poor communication

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Replies (4)
1st for Women
1st for Women's reply24 May 2018, 14:37
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialist will be in contact with you shortly.

Kind Regards,
The 1st for Women Team.

1st for Women
1st for Women's reply24 May 2018, 14:57
Official

Update:

We have attempted to contact you, without success and a message was left on your voice mail.

We would like to assist you with your complaint but need more information regarding the matter. We will therefore appreciate it if you can contact us back.

Kind Regards,
The 1st for Women Team.

nN
nolwazibev N's update24 May 2018, 22:11
Reviewer Update
Please fix your processes with your suppliers and your people .. talk to Sam Malikoto... and the client retention lady. I had to be rescued by a retention consultant... sam was adament that process was followed whereas it wasnt.
1st for Women
1st for Women's reply25 May 2018, 08:37
Official

Update:

We take note of your feedback, thank you. We do invite you to contact our Customer Relation Specialist if you require to discuss the matter further.

Kind Regards,
The 1st for Women Team.