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rbhattingh R
1 reviews | Active since Jun 2016
01 Jul 2022, 14:01
Horrible Service
What a horrible and terrible service and experience. Lerato and Daniele doesn't care about anyone. Don't even answer the phone, let you hang on the line 40 min each before I eventually put the phone down. Not calling back.
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Replies (3)0
Replies (3)
1st for Women's replyOfficial
01 Jul 2022, 14:12Hi Rico,
We are disappointed to hear about your service experience.
We have escalated your matter to the relevant team to look into.
Kind Regards,
The First for Women Team
We are disappointed to hear about your service experience.
We have escalated your matter to the relevant team to look into.
Kind Regards,
The First for Women Team
1st for Women's reply01 Jul 2022, 14:12
Official
Hi Rico,
We are disappointed to hear about your service experience.
We have escalated your matter to the relevant team to look into.
Kind Regards,
The First for Women Team
We are disappointed to hear about your service experience.
We have escalated your matter to the relevant team to look into.
Kind Regards,
The First for Women Team
rR
rbhattingh R's updateReviewer Update
01 Jul 2022, 14:29I was promised yesterday by Daniele that an accessor will come out this morning, only to find that the claim was only registered today and when I contacted DAS Accessors, the lady called Mishani, could not even tell me when the accesor will contact me or come out, he's Name is apparently Mashob. This is terrible. My mother who is 74, must now sit in the burn with no TV as we need to wait for the accessor. If he can come today then all will be fine, but if not then this is really Teriblle.
rR
rbhattingh R's update01 Jul 2022, 14:29
Reviewer Update
I was promised yesterday by Daniele that an accessor will come out this morning, only to find that the claim was only registered today and when I contacted DAS Accessors, the lady called Mishani, could not even tell me when the accesor will contact me or come out, he's Name is apparently Mashob. This is terrible. My mother who is 74, must now sit in the burn with no TV as we need to wait for the accessor. If he can come today then all will be fine, but if not then this is really Teriblle.
1st for Women's replyOfficial
01 Jul 2022, 14:37Thank you for coming back to us.
We have escalated your matter to the claims department.
Kind Regards,
The First for Women Team
We have escalated your matter to the claims department.
Kind Regards,
The First for Women Team
1st for Women's reply01 Jul 2022, 14:37
Official
Thank you for coming back to us.
We have escalated your matter to the claims department.
Kind Regards,
The First for Women Team
We have escalated your matter to the claims department.
Kind Regards,
The First for Women Team