MS
Megan S

1 reviews | Active since Oct 2016

05 Oct 2016, 14:20

Horrible service

<p>First for women insurance has completely and continually dissapointed me with their service. Having to call the same Insurance Company over and over for more than 4 months for one letter is ridiculous. I called this morning again and spoke to Tshepiso who promised me the letter would be sent and that i should call back (a generic number) in an hour without even asking for my details. He didnt even ask who i was. I called Jolene again now and really hope that the letter that will finally settle my claim will be sent by the end of this day. </p> <p> </p> <p>I will buy a new car again at some point but will never use this Insurance Company again. </p>

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Replies (1)
1st for Women
1st for Women's reply05 Oct 2016, 16:08
Official

Thank you for bringing this matter to our attention.

We confirm that the letter has been typed out and should reach you shortly.

Please accept our sincere apologies for the delay and inconvenience caused.

Kind Regards,

The First for Women Team